Returns and Returns Information

  • Contact via whatsapp 3669075335;
  • Product refund or exchange may be subject to customer service confirmation of the defect;
  • After the return / exchange authorization by the customer service, it prepares the packaging and sends the product within 30 days of receipt to the address indicated by the assistance service;
  • Wait for the new shipment or refund. Refunds will be made according to the same payment method used for the purchase or you can provide one in the request email;
  • For assistance cases they will be handled by customer service based on the type of problem, for details you can contact us via whatsapp at 3669075335 or via email at support@fleuurs.com:
  • All return shipments sent without authorization will be returned to the sender with a cost charge to the sender.
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